FAQ
Clear answers for crystal shoppers.
Everything you need to know about choosing, using, cleansing, and gifting crystals — before you message us.
Beginners
Beginners questions
Choose by intention, not by appearance. Protection, love, focus, calm, abundance, and grounding will each point you to a smaller and more useful shortlist. If unsure, start with the chakra set — it covers all seven energy families at once.
No. Crystals function best as mindfulness anchors and ritual objects. The practice of setting an intention, touching a stone, and pausing for a breath is useful regardless of what you believe about the stone itself.
Three to seven is the most practical range for beginners. A small collection you actually use beats a large collection you just display. Our Starter Box or the Chakra Set are both designed around this principle.
Care
Care questions
Use dry methods first: smoke, sound (a singing bowl or bell), moonlight, or a moment beside selenite. Avoid soaking selenite, hematite, pyrite, and fragile clusters. When in doubt, choose the dry method — wipe the stone, set a fresh intention, and begin.
Not all stones are water-safe. Hard quartz (amethyst, citrine, clear quartz, rose quartz) can tolerate a brief rinse. Selenite, hematite, pyrite, and most soft stones should never be soaked. Our guide card includes care notes for every stone in the set.
Some will. Amethyst and rose quartz can lose color vibrancy with prolonged direct sun exposure. A few hours for charging is fine — avoid leaving stones in a south-facing window for weeks.
Shipping
Shipping questions
Metro cities (Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Kolkata) receive orders in 2–3 business days. The rest of India is 4–6 business days. International shipping via DHL takes 10–15 business days.
Yes. We ship to the UK, US, UAE, Singapore, and Australia via DHL. International shipping starts from Rs. 599. Customs and import duties are the responsibility of the recipient.
Gifting
Gifting questions
Yes. Add your message in the order notes at checkout. Gift Sets include a handwritten card insert. All orders are packed with care — no price tags, tissue-wrapped, and sealed.
The Spiritual Starter Crystal Box is our top gift choice — it includes 10 stones, a selenite wand, a beginner guide, and comes in a lift-lid gift box. The Self-Love Ritual Kit is perfect for birthdays and a more intimate gift.
Authenticity
Authenticity questions
All our stones are 100% natural. We do not sell glass-filled, dyed, or synthetic stones without clear disclosure. Representative samples from each batch are reviewed by our gemological advisor. Lab certificates are available on request for premium pieces.
These are spiritual wellness and mindfulness products, not medical treatments or substitutes for professional care.
These are spiritual wellness and mindfulness products, not medical treatments or substitutes for professional care.